Terms & Conditions

At HELI Cosmetics, we are committed to protecting the privacy of our website visitors. This policy explains how we collect, use, and safeguard your personal information.

By using our website, you agree to the use of cookies and accept these Terms & Conditions. If you do not agree, please refrain from using our website or services.

When you register, place an order, or submit any information on our website, you are required to expressly agree to these terms.

Payment Policy

We offer the following payment methods:

  • Cash on Delivery (COD)
  • Direct Bank Transfer (for selected or international orders)

Local & International Orders

Local Orders (Pakistan)

Once your order is placed, you will receive an Order Confirmation via email along with a unique order number. Please use this number for any communication regarding your order.

If you do not receive confirmation, please contact us to verify your order status.

International Orders

All international orders are processed through email or social media communication, where details regarding shipping costs, payment, and delivery timelines will be shared.

Please note:
International orders may be subject to customs duties, taxes, or additional charges, which are the responsibility of the customer.

Product Usage Policy

All products and samples offered by HELI Cosmetics are intended for personal use only.

You may not:

  • Resell or redistribute products
  • Use products for commercial purposes without authorization

We reserve the right to limit or cancel orders if misuse is suspected.

Accuracy of Information

We strive to ensure all product descriptions, images, and information are accurate. However, we do not guarantee that all content is error-free, complete, or current at all times.

The information provided on our website is for general guidance only and should not be considered professional advice.

Manufacturing Information

All HELI Cosmetics products are proudly made in Pakistan.

For manufacturing-related inquiries, please contact:

[sales@helicosmetics.com]
[+92 317 43 95 946]

Intellectual Property

All content on this website—including text, graphics, logos, images, and design—is the property of HELI Cosmetics and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or exploit any content without prior written permission.

Limited License

We grant you a limited, non-exclusive, and revocable right to access and use our website for personal use only.

You may not:

  • Modify or copy website content
  • Use automated tools (bots, crawlers, scraping tools)
  • Use content for commercial purposes
  • Misrepresent your relationship with our brand

User Responsibilities

By using our website, you agree to:

  • Provide accurate and up-to-date information
  • Use the website lawfully and responsibly
  • Not engage in any activity that may harm the website or its users

Acceptable Use

You must not use our website to:

  • Engage in unlawful, fraudulent, or harmful activities
  • Distribute malicious software (viruses, malware, etc.)
  • Conduct unauthorized data collection
  • Use information for unsolicited marketing

Account Suspension & Termination

We reserve the right to:

  • Suspend or terminate accounts
  • Modify or remove user data
  • Restrict access without prior notice

You may also request account cancellation at any time.

Personal Data & Disclosure

We may share your information with:

  • Employees, service providers, and partners
  • Legal authorities if required by law
  • Third parties involved in business operations

We do not sell your personal data.

Data Security

We implement appropriate security measures to protect your information. However, data transmission over the internet cannot be guaranteed to be fully secure.

You are responsible for maintaining the confidentiality of your account credentials.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content, policies, or practices.

Medical Disclaimer

All product information is provided for general purposes only and should not replace professional medical advice.

  • Always consult a qualified healthcare professional before use
  • Check ingredients for potential allergies
  • Discontinue use if irritation occurs

HELI Cosmetics is not liable for any adverse reactions or misuse of products.

Limitation of Liability

To the fullest extent permitted by law, HELI Cosmetics shall not be liable for:

  • Indirect or incidental damages
  • Loss of data, profits, or business
  • Website interruptions or technical issues
  • Product misuse or allergic reactions

User Content

By submitting content (reviews, images, etc.), you grant HELI Cosmetics permission to use, modify, and share it across platforms.

We reserve the right to remove any inappropriate or non-compliant content.

Order Cancellation

Orders can only be cancelled before dispatch.
Once shipped, cancellation is not possible.

For cancellation requests, contact:

[sales@helicosmetics.com]
[+92 317 43 95 946]

Policy Updates

We may update these Terms & Conditions at any time. Continued use of the website indicates your acceptance of any changes.

Jurisdiction

These Terms & Conditions are governed by the laws of Pakistan, and any disputes shall fall under the jurisdiction of the courts of Lahore.

Disclaimer

All content on this website is provided “as is” without warranties of any kind.

While we strive for accuracy, HELI Cosmetics does not guarantee that all information is complete, reliable, or error-free.

Use of the website and products is at your own risk.